Using Your Plan With ACM

ACM programs are built to work alongside NDIS funding, including plan-managed and self-managed plans. If you're agency-managed, get in touch and we'll talk through what's possible.

Which Support Categories Apply

• Improved Daily Living Skills — building capability and confidence through mentored adventure activity
• Social & Community Participation — group-based programs and community connection
• Core Supports (in some cases, depending on your plan) — confirm case-by-case

Getting Started

• Send us your plan details (or ask your plan manager to) via the Contact page or Get Involved form
• We'll confirm which programs fit your goals and funding
• Book in for an intro session — no obligation, no pressure

Before Every Session

• A risk assessment specific to the activity, venue, weather and each participant's needs
• A pre-session check-in covering any changes to health, medication or ability since your last session
• Clear briefing on equipment, signals and what to do if a session needs to stop early

During Sessions

• Qualified mentors and instructors, matched to the activity (e.g. certified dive instructors for Scuba, water safety crew for Surf and Ocean Swimming)
• Appropriate mentor-to-participant ratios — never less than 1:1 for higher-risk activities
• First aid trained staff on-site for every session

Our Partners

Where we run programs with venue or activity partners — Melbourne Cable Park and others — their own safety protocols apply in addition to ours.

Questions Before You Join

If you or your family have any safety questions before your first session, ask — our mentors would rather answer it upfront than have you worry about it on the day.

For Participants & Families

For Volunteers

Requirements Checklist

• Working With Children Check (required for all roles)
• National Police Check (required for all roles)
• ACM induction session (covers Code of Conduct, Child Safety Policy, and program-specific safety briefing)
• Activity-specific ticket or certification, where relevant (we'll tell you if your role needs one)

What To Expect

• An intro chat to match you to a program based on your interests and availability
• Shadowing an experienced mentor for your first 1–2 sessions
• A point of contact for any questions, ongoing

Common Questions

See the volunteer section of our FAQ page for time commitment, qualifications and training questions.

Already Volunteering?

This page is the spot to come back to any time you need a refresher on requirements or policies, without having to ask. Relevant policies are on the Policies page.

What We'll Report On

• Total athlete experiences delivered, by program
• Number of active mentors and volunteers
• Funds raised and how they were allocated
• Partner contributions (Austin Health, AQA Victoria, Melbourne Cable Park)
• Participant outcomes and stories, where consent allows

What We Collect

Through our Contact, Get Involved and Donate forms, ACM may collect: your name, contact details, location, and — where you choose to share it — information about your ability, diagnosis, or support needs. This last category is sensitive information under the Australian Privacy Principles and is only collected with your consent.

Why We Collect It

• To prepare appropriate, safe support for your session
• To process donations and issue tax receipts
• To respond to volunteer and partnership enquiries
• To communicate with you about programs and events you've opted into

How We Store It

Information is stored securely and only accessed by staff and mentors who need it to deliver your program. We don't sell or trade personal information.

Third Parties

Donation payments are processed by a third-party payment processor. NDIS-related information may be shared with your plan manager at your request.

Your Rights

You can ask to see, correct, or delete the information we hold about you at any time via our Contact page.

Website Use

This website and its content are provided by ACM — Adaptive Culture Movement — for general information purposes. Content, logos and branding on this site are the property of ACM unless otherwise credited.

No Liability For Activity Outcomes

Participation in ACM's adventure and sport programs carries inherent risk. Website content does not constitute a waiver — all participants complete a separate program-specific waiver and risk acknowledgement before their first session.

Governing Law

These terms are governed by the laws of Victoria, Australia.